Let’s face it: hearing the word “meeting” can be cringe-inducing. We’ve all experienced bad, pointless meetings.
Yesterday YNPN Triangle NC members met over coffee to air out our meeting grievances and talk about how we can make them better. Whether you are the facilitator or a participant, we all have a role to play to ensure these interactions foster real actions that move our organizations closer to achieving our mission and provide an inclusive space for feedback, collaboration, and evaluation. Our members generated a few tips to get us started.Read more
Pirate metrics for nonprofits
Content sponsored by Vokol by Pathos Ethos, the creators of our 2017 #NonprofitSTRONG Summit app.
At Vokol, we think the world would be a better place if for-profits acted a bit more like nonprofits and if nonprofits acted a bit more like for-profits. We learned so much from the YNPN Triangle NC #NonprofitSTRONG Summit that we want to share with you a practice that we use in prospecting efforts that can be applied to your fundraising + programming efforts.
What do pirates say? Exactly: AARRR. This stands for Acquisition, Activation, Revenue, Retention and Referral. The name of the game is moving your “customers” (the people offering you funds and time - so donors, volunteers, members in nonprofit speak). effectively through these different stages.
|Stage||What we call people in this stage|
|Acquisition||An individual or organization interested in what you are providing||Lead|
|Activation||That lead commits to taking the relationship to the next level||Client|
|Revenue||The client provides some form of capital (partnership, funding, time)||Paid!|
|Retention||The client is delighted with service and is happy to provide capital again||Repeat Client|
|Referral||The client is so enamored with services they generate new leads||Missionary|
- Make your own name for each of these buckets including what you call individuals/organizations in each of these steps.
- Place all of your “customers” in one of these buckets. Some customers don’t fit? Then your buckets are not sufficiently defined. We do this on a big wall with painters tape and sticky notes!
- How long does each stage take? How many leads turn into missionaries? You can play around with quantitative data now that you have all your customers listed.
- Make this process YOURS! We have added buckets and various paths through our process to most accurately plot our customer journey. This also helps us identify new customer segments that may all exit the flow at a similar point but still have needs we can provide for them if we tweak our offerings slightly.
You can now track how long it takes to grow a lead into a missionary and how many people “fall-off” from one stage to the other or how many get stuck between the phases. Your “customer” insights in each stage are almost in your fingertips. You only have to sit down and organize the data you already have. You will benefit from deep diving yourself into each of these stages of the the process for your nonprofit. There are slight nuances for each organization (nonprofit and for-profit alike).
This practice will benefit your programming and development measures in two major ways. First, identifying and qualifying the boundaries of each phase will guide your storytelling and programmatic offerings. Where is the bottleneck? Spend your communications and programmatic efforts focused on moving the bottleneck to the next section. At Vokol, we are able to send relevant content to folks in a specific bucket segmenting our our various buckets. For example, a festival organizer who has never had an app and is unsure about the cost gets a different message than someone who has had a competitor’s app before and are considering switching to Vokol. Bottom line, we can provide targeted messaging that speaks to their segmented concerns because the buckets are clearly identified and defined.
Secondly, you will be able to more accurately forecast donor engagement including how much they are willing to give and what cycle the giving occurs (weekly, monthly, annually). Vokol is owned by a boutique digital and engagement strategy consultancy in Durham, Pathos Ethos. When we grew Vokol, we used this practice to forecast our customer pipeline and revenue. We love sharing these types of exercises with nonprofits and social impact organizations. As a thank you for welcoming us at the #NonprofitSTRONG Summit, we want to extend a free two hour nonprofit engagement strategy session to everyone who attended the YNPN Triangle NC conference. Contact Jacob at Vokol (firstname.lastname@example.org) if interested.
The #NonprofitSTRONG Summit is a jam-packed day of learning new things, expanding your professional skills, and meeting new people. It is both exhilarating and exhausting. To help you make the most of the conference, and to ensure you have an amazing time, check out these ten tips to optimize your #NonprofitSTRONG experience.
Make sure your workplace is paying for your ticket. If you haven’t already, turn in the receipt from your #NonprofitSTRONG Summit ticket to your boss as a work expense. Investing in staff development will help your organization better meet its mission. (And surely a $35 conference ticket, which includes breakfast and lunch, can squeeze into the budget.) Check out this blog post to get some tangible tips for how to ask for professional development funding.
Identify at least one concrete goal for your conference experience. Have you been struggling with a challenge at work that you’re still not sure how to solve? Write it down and bring it to the Summit. Make it your mission to find someone(s) who know the answer to your problem. Whether it’s a technical problem with your website, a question about a grant application, or a struggle to make your organization more equitable, keep it in mind when you are choosing which breakout sessions to attend. Also look for people at the conference who you think might be able to help. Ask around to find those people who have experience working on your website platform, who review grant applications, or specialize in issues of equity, diversity, and inclusion. You should be able to walk away from the conference with a big check mark next to that item on your list. It will help you be productive during a day away from your desk, and, of course, help you solve your problem.
Make new friends. A big part of the Summit is the opportunity to network with your nonprofit peers. Our YNPN community is so supportive, impressive, and cool, that in my experience, our networking goes beyond a simple exchange of business cards. Know that the people at the conference are genuinely interested in who you are, what you are working on, and how they can help you. Many of my best friends here in the Triangle have come from the YNPN community. So open yourself up to meeting your new BFF!
Remember to bring your biz cards. And scribble notes to yourself on the back of the cards you collect from others. With 200 people in one room, the day can get a little hazy. If you wait until you get home to sort through the business cards you collected, you won’t remember whom you met or what you discussed. Every time you meet someone new, write a few notes on their business card to help you remember who they are and what they do. For example, if you meet me, you could write on the back of my card: “Communications, social media, YNPN, and Beyoncé.” (I really like Beyoncé.) That way, you will know what to say and which questions to ask in your follow email to them after the conference.
Dress comfortably. Dress at the Summit is business casual (with an emphasis on the casual). We want you to be comfortable in the environment and feel your best. Bring layers in case the room is chilly. And if you get nervous at events like these, and sweat a lot when you are nervous, plan for that. Wear light layers, a sleeveless shirt, or a fabric that won’t stain.
Tweet and post to Insta. And prepare the gifs. The #NonprofitSTRONG hashtag is very active during the conference on both Twitter and Instagram. (Last year we totally trended.) Engage with your peers on social media. It’s a great way to not only share your Summit experience but to learn from and connect with others.
Throw everything you know out the window and walk in with an open mind. Tear down the walls—the walls around your organization and the walls around yourself—and envision your work in a different way. It’s easy to think “I could never do that in my workplace.” While that may be ultimately true, it is worth the exercise to imagine your workplace radically different. Use your time at the Summit to reflect on your organization, on your career, and think critically about what could be different. You must push yourself to recognize your own biases and assumptions. This will help you learn new things, move outside of your box, and allow yourself to shift, think differently, and care about something new. Be curious and work hard to #StayWoke.
Immediately after the conference, write down some quick reflections. Something you learned, something you want to share with your team, and something you will do immediately when you get back to your desk.
Schedule post-conference debrief time. Mark off time on your calendar for the Monday after the conference to email those biz cards, follow up with people, and share your reflections with your team. If you don’t schedule it, it won’t happen.
Enjoy the awesome day. Appreciate the opportunity to learn new things. Enjoy the time away from your desk. Have fun and feel re-energized. The Summit only happens once a year!
Summit Tickets Going Fast!
It's not too late to get your #NonprofitSTRONG Summit ticket! Grab one today before they run out. More than 100 have already sold! You won't want to miss this full-day conference loaded with professional development and networking - all for only $35. Grab your ticket now!
Network Like a Champ
Tired of awkwardly transitioning out of conversations at networking events? Want to learn how to follow-up with the large amount of business cards you receive? This is the event for you! Kick off your Friday morning with us at Happy + Hale in Durham to learn how to network effectively.
Happy + Hale
703 9th St
March 24 8-9am
Wake Up With YNPN
Start your day off right with a cup of coffee and a muffin from Cup A Joe on Hillsborough Street in Raleigh! Meet other inspiring nonprofiteers from around the Triangle and exchange ideas to get the creativity flowing before heading off to work. Rise and shine!
Cup A Joe
3100 Hillsborough St
March 30 8-9am
Hoping to get approval to attend our #NonprofitSTRONG Summit on April 28? These are a few tips that may help you get funding and support from your organization/supervisor from not only our chair but also from two other board directors: Libby Richards and Nicholas Johnson!
Emerging Leaders: Using Social Media to Change the Narrative
We were thrilled to see such a great turnout at our February professional development program. Thanks to everyone who came out for a deep dive into using Social Media to Change the Narrative. Miss the event? Watch a recording of the panel on our Facebook page. Social media was February's focus area in our competency model, a programming strategy which will inform the types of events we offer to ensure we are giving you the tools and skills you need to succeed as a nonprofit professional. Join us for this month's professional development program for a focus on networking. As a part of our model, we'll be talking about networking all month. Follow us on social media for more!
According to the NC Center for Nonprofit’s 2016 “Countdown to the Inevitable” report, nearly 60% of NC nonprofit CEOs plan to leave their positions in four years and 51% don’t feel like there is at least one other person on staff or board who would be a good candidate to fill their shoes.
How can nonprofits be better prepared for the baton handoff? How can those new to the field best prepare and position themselves to step-up? Organizations and funders investing resources and time now towards staff development can provide greater opportunities for individual growth in leadership and ease transition woes in the future.
Triangle Community Foundation is a proud sponsor of YNPN Triangle NC’s #NonprofitSTRONG Summit. The Summit provides a full day of unique trainings geared towards preparing our future leaders, a need that is timely and necessary to ensure the sector’s success. For a relatively low cost of $35 per ticket, participants will be exposed to tailored programming that will build individual skills and technical competencies. We hope more organizations will consider investing in their staff development in this way.
Senior Community Programs Officer
Triangle Community Foundation
Hoping to get approval to attend our #NonprofitSTRONG Summit on April 28? Here are just a few tips that may help you get funding and support from your organization/supervisor:
- Know the culture of your office and confirm the best method to submit your request for approval. Getting the green light to attend a conference can vary across organizations. It may just be a casual conversation with the boss, or a document that has to be submitted to HR staff. Make sure you are using the appropriate channels to get a YES!
- It also might be helpful to review the employee manual or your job description for more information about professional development - including how much is in the budget, the amount of hours you have, etc.
- Convey the tangible benefits you hope to gain from the experience - this could include a new skill set or a meaningful connection.
- Provide as much information about the Summit as possible, including cost, location, date and a link with more info. Like this one: ynpntrianglenc.org/conference
- Identify the breakout sessions and speakers you are the most enthusiastic about and explain how they will benefit you. And in turn, positively impact your ability to contribute to the organization.
- BONUS Points: Give your supervisor an opportunity to pick a session or two that they would like for you to go to.
- Cover your tracks and make sure the work gets done. Having a game plan for how to complete and manage job responsibilities while you are out is beneficial to you and the organization. Some examples include making a commitment to check your email periodically while out, completing tasks beforehand, and/or delegating work to coworkers that are willing and able to help.
- Finally, share the wealth and knowledge! Make an agreement to share your experience and the information you gain with your colleagues. This can be done by live tweeting, taking notes or talking about your time at the Summit at the next staff meeting.
Professional development is essential for you and all of us who are young leaders in the nonprofit sector. I hope these tips will help you get a “yes” to join us for the Summit, and for other opportunities that can benefit your growth as a young nonprofit professional!
Communication and Program Manager
Chapel Hill-Carrboro Chamber of Commerce
As a more seasoned nonprofit professional, taking time out of an already over-scheduled work day to attend a conference can feel daunting. But, it’s these very opportunities that we must take advantage of in order to grow and nurture ourselves, and in turn, our organizations.
If you are unsure how to navigate either seeking permission or giving yourself the blessing to attend YNPN Triangle NC’s #NonprofitSTRONG Summit on April 28, here are three questions I encourage you to ask yourself:
- How am I going to clear the next professional hurdle? Whether you are years or months into your career, the question of “what’s next?” remains constant. But, it’s difficult for us to push pause and identify what the gaps in our skills or knowledge that are preventing us from taking that next leap. A conference like #NonprofitSTRONG provides an intentional space to marinate in that question with a host of resources, thought-leaders, and relationships to provide actionable next steps. We may not know what we need yet to clear that hurdle; being surrounded by others who are following similar journeys gives us the chance to observe and ask questions, often opening up unforeseen doors that provide us the right answers.
- How can I enrich my organization? Our annual #NonprofitSTRONG Summit offers a host of learnings that may be outside your core day-to-day responsibilities but could take your organization’s work to a whole new level. You can take advantage of this - whether it’s on building an organizational culture, maintaining a healthy database, or taking back the narrative on your issues - you can bring a fresh perspective to your colleagues. A conference isn’t only for you - it’s for the team and leaders who you work with and for - and it’s important to be open and transparent about this responsibility when approaching your boss to ask permission to attend the Summit.
- Why not? Too simple of a question? I beg to differ! Yes, there are dozens of workshops, webinars, and conferences to choose from in a given calendar year. But, for a mere $35, you can access high-quality content from Triangle-based professionals who walk the walk AND talk the talk in the nonprofit sector. The #NonprofitSTRONG Summit is a low-risk, high-reward investment of your time. You can expand your network; conduct free advertising for your organization; and secure marketable skills that will not only make you an asset at your organization but in the broader sector and community.
If you’re still feeling stuck, the fantastic folks at the Nonprofit Technology Network put together a justification kit for it’s annual Nonprofit Technology Conference. As we like to say: beg, borrow, and steal!
Director of Digital Strategies
NC League of Conservation Voters
We're thrilled to announce our breakout session speakers for the #NonprofitSTRONG Summit. Joining our fabulous keynote, Shaw University President Dr. Tashni-Ann Dubroy, will be some of the best and brightest our sector has to offer! Sessions will teach you how to disrupt inequity in the nonprofit workplace, integrate your communications and development plans, negotiate your salary, and more. View the full list and buy your ticket here.
Emerging Leaders: Using Social Media to Change the Narrative
Everyone uses social media but few know how to harness it to produce the outcomes they want in their career. Join us to hear from nonprofit change makers about how they are leveraging social media to shift perspectives and conversations in the sector. Learn tools and strategies to implement in your workplace.
1789 Venture Lab
173E E Franklin St
Chapel Hill 27514
Feb. 15 6:30pm - 8pm
No Stress Networking
Take the awkward, uneasiness out of networking, and come ready to meet, mingle, and exchange ideas with your fellow nonprofiteers for our first young professionals social of 2017! No Stress Networking is a great way to expand your circle of contacts in a fun and enjoyable way. We hope to see you there!
106 E Main St.
Feb. 28 5:30pm - 7:30pm
Setting Boundaries: Establishing Strong Work/Life Balance in 2017
We were thrilled to see such a great turnout at our January professional development program. Thanks to everyone who came out for a deep dive into time management and work/life balance. Check out our Facebook Live video of and photos from the program. The topic of work/life balance was the first focus area of our newly introduced competency model, a programming strategy which will inform the types of events we offer to ensure we are giving you the tools and skills you need to succeed as a nonprofit professional. Every month we will focus on a different skill set. Join us for this month's professional development program for a focus on using social media to change the narrative. As a part of our model, we'll be talking about social media and technical communication skills all month. Follow us on social media for more!
YNPN Triangle NC started in humble beginnings. In fact, our chapter’s origins are traced back to a Craig’s List ad in 2009. A group of energized and frustrated young nonprofit professionals gathered at a local watering hole to brainstorm how they could create a system of support and learning. One of these founding members had been involved with the Twin Cities chapter of the Young Nonprofit Professionals Network. After many phone calls and emails, the Triangle chapter kicked off its inaugural year with a handful of networking socials in Raleigh.
Comments + Feedback
The YNPN Triangle NC Board of Directors is committed to providing programming and resources that most align with your needs in order to further your personal and professional development. Your insights and perspectives are integral to carrying out that commitment. Please share your feedback here in order to help us best serve you!
February can feel like a month of transition. We’re loaded up on fresh starts and new habits from January after we envisioned the possibilities for the year. The temptation of spring looms ahead in March, conjuring thoughts of warm weather and vacations. Those 28 (or 29 in the special Leap Years) days in between often pass in a blink.
But, for YNPN Triangle NC, February is a time for us to push pause and celebrate. On February 12, 2015, we received a letter from the Internal Revenue Service, declaring us an official 501(c)(3) nonprofit in the eye of federal tax law. Woo!
Alright, it may not sound that special given that there are more than 950,000 registered public charities in our country according to the Urban Institute. Still, we like to believe that YNPN Triangle NC truly is one in a million. And so are the people who come to our organization to learn, network, and connect with others trying to make our social sector more powerful and diverse.
YNPN Triangle NC started in humble beginnings. In fact, our chapter’s origins are traced back to a Craig’s List ad in 2009. A group of energized and frustrated young nonprofit professionals gathered at a local watering hole to brainstorm how they could create a system of support and learning. One of these founding members had been involved with the Twin Cities chapter of the Young Nonprofit Professionals Network. After many phone calls and emails, the Triangle chapter kicked off its inaugural year with a handful of network socials in Raleigh.
Each year, the leaders who served on the Board of Directors expanded the vision of what YNPN Triangle NC could be and, more importantly, how it could shift the narrative around our nonprofit sector. This required the board members to revisit the drawing table again and again, bringing in more diverse perspectives, and embarking on formalizing the organization. For us, this meant becoming an official 501(c)(3).
Why that route? We know that there are many community-run groups working to create a more just, equitable world that are not 501(c)(3) organizations. Some operate under other nonprofit categories, such as 501(c)(4) advocacy organizations or 501(c)(6) membership organizations. But, many aren’t registered in any way, shape, or form. And that’s okay. Often, these are the true grassroots, people- powered entities who may need emerging leaders to join the team and ensure the sustainability of their critical missions.
That is one reason why we elected to move forward in becoming an official 501(c)(3). Our board is run by leaders in their 20s and 30s. As you may well have experienced, a lot happens in our lives during those two decades, both personally and professionals. The board members in 2014 wanted to provide a structure that would outlive their tenure and expand opportunities in funding for future directors to leverage.
We also believe that we have a responsibility to dismantle some of the elements required in the cumbersome process associated with registering as a nonprofit. The sheer amount of paperwork and financial investments close the door to many of the community-run organizations who may be in operation for dozens of years but because of their lack of “officialness” may be overlooked for grants and other financial investments.
As we celebrate our two year anniversary on February 12, we also remind ourselves that inequities within our sector exist even in the most seemingly mundane levels: joining the ranks as a 501(c)(3) organization. If you have ideas for how emerging leaders can help to speak out and change how this system operates, our ears are wide open.
Happy New Year! We hope you’ve successfully dug out from this weekend’s wintry weather and are starting 2017 off right. We’ve got a busy year ahead of us, and we're counting on you to join us for revitalized programming, networking, professional development, and so much more. Let's get started.Read more